A Short Course in Human Relations
The 6 most important words ~ I admit I made a mistake.
The 5 most important words ~ You did a good job.
The 4 most important words ~ What is your opinion?
The 3 most important words ~ Will you please?
The 2 most important words ~ Thank you.
The 1 most important word ~ We
The lease important word ~ I
Author Annonomous
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